Tube Exits

Why is the journey routed anti-clockwise when the shortest route is clearly clockwise?

admin — Thu, 03 Sep 2009 16:55:21 +0000

Please remember that the journey plan outputs all the available connections between two stations. This is especially useful for stations where different lines depart from the same, or close-by platform, and the line you take will be determined by the first, or least crowded train to arrive.

In version 1.2.0 of Tube Exits these alternative options are not presented in a sensible order, and anti-clockwise may be presented first. This has been changed in the version currently awaiting approval to order alternatives by shortest distance.

In the mean time, just tap the tile to rotate to the option you will need to use.

[Resolved in 1.2.3 - currently awaiting App Store approval]

Does the app show which carriage to get on for tube line interchanges?

admin — Wed, 24 Jun 2009 13:48:02 +0000

The application does provide for this. Add all the stations in your journey, including tube interchanges, and the application should take into account what line and direction you are changing to in providing the best carriage recommendation.

When I want to add a station to my journey, it does not give me the full list of stations on the relevant lines. Why?

admin — Wed, 24 Jun 2009 13:25:59 +0000

The system presents only stations reachable from the previous station. Some stations may be on the same line, but on different branches, and therefore not directly reachable. An example of stations like this is, on Northern Line, Charing Cross, and Bank; and, on District Line, Wimbledon, and Turnham Green. If you need to change at another station first, you need to make that station part of your journey plan.

Another reason for not seeing all the stations would be that you are using the ‘Lite’ version of Tube Exits. The Lite version features the 12 busiest stations on the London Underground and the full version, available here, features all 267 stations.

(Version 1.0.x) Crashed and I can’t seem to open the app anymore. How do I fix this?

admin — Tue, 16 Jun 2009 16:14:56 +0000

We’re really sorry. You are probably running OS 3.0 and the application must have allowed an invalid journey to be selected. Please delete the app from your device and add it again by using iTunes, or re-download using the App Store on your device, free of charge. Unfortunately you will lose your saved journeys. Until you have the update, if you see a blank row added to a journey, ensure you immediately delete it, by swiping left to right, to avoid the same situation. This issue has been fixed in version 1.1+.

Will you be making Tube Exits for Android/Windows/Symbian phones? It looks fantastic.

admin — Tue, 16 Jun 2009 13:59:48 +0000

We are considering developing versions for other platforms as well. At the moment we are very happy with the experience provided by the Apple iPhone and would recommend this phone first. Keep a look out though, it may happen sooner rather than later.

Why does the train animation show two platforms?

admin — Wed, 27 May 2009 07:50:52 +0000

In certain stations, for certain lines, the train may depart from either side of the platform, or even from multiple adjacent platforms. In such cases the train is shown with platforms on both sides. Be sure to check the direction of the train when orienting yourself to the correct carriage position.