Tube Exits 
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Frequently Asked Questions

 
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 Answer 

You can download a new copy of the map by resetting it from the Settings app. On your device, open the Settings app and select Tube Exits from your application list.  Under ‘Map’, select ‘Empty cache.’  Next time you open the Tube Exits app you will be able to download the map again.

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Read entry · No Comments · On: 3 May 2013 · In: FAQ

 
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[Resolved in 1.2.3+] Please remember that the journey plan outputs all the available connections between two stations.  This is especially useful for stations where different lines depart from the same, or close-by platform, and the line you take will be determined by the first, or least crowded train to arrive. In version 1.2.0 of Tube [...]

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Read entry · No Comments · On: 3 Sep 2009 · In: FAQ

 
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The application does provide for this.  Add all the stations in your journey, including tube interchanges, and the application should take into account what line and direction you are changing to in providing the best carriage recommendation.

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Read entry · No Comments · On: 24 Jun 2009 · In: FAQ

 
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The system presents only stations reachable from the previous station. Some stations may be on the same line, but on different branches, and therefore not directly reachable. An example of stations like this is, on Northern Line, Charing Cross, and Bank; and, on District Line, Wimbledon, and Turnham Green. If you need to change at [...]

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Read entry · No Comments · On: 24 Jun 2009 · In: FAQ

 
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We’re really sorry. You are probably running OS 3.0 and the application must have allowed an invalid journey to be selected. Please delete the app from your device and add it again by using iTunes, or re-download using the App Store on your device, free of charge.  Unfortunately you will lose your saved journeys.  Until [...]

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Read entry · No Comments · On: 16 Jun 2009 · In: FAQ

 
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We are considering developing versions for other platforms as well.  At the moment we are very happy with the experience provided by the Apple iPhone and would recommend this phone first.  Keep a look out though, it may happen sooner rather than later.

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Read entry · No Comments · On: 16 Jun 2009 · In: FAQ

 
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In certain stations, for certain lines, the train may depart from either side of the platform, or even from multiple adjacent platforms.  In such cases the train is shown with platforms on both sides.  Be sure to check the direction of the train when orienting yourself to the correct carriage position.

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Read entry · No Comments · On: 27 May 2009 · In: FAQ